Ocean Tour´s Refund Policy

Cancel up to 24 hs. before your tour for a full refund.

10:37:33 pm
Adult: 219 $197.1 Child: 199 $179.1
Groups of up to 10 passengers.
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$ 219
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Avoid crowds! We also offer a Private Cancun Whale Shark Tours. Check it out
Ocean Tour´s Refund Policy

Cancel up to 24 hs. before your tour for a full refund.

TripAdvisor Hall of Fame

"Best Experience Ever"

5 Stars

Myself and my Husband did the Whale Shark encounter in Cancun about a week ago. The experience was a once in a lifetime and a must do if you're ever in Cancun.

Lilly - Manchester, UK.

"Amazing tour with fantastic guide"

5 Stars

Very clean equipment, fitting everyones needs. The boat's captain (boat Regi) obviously knew where to go to get the highest number of whale sharks.

WilkyWay101 - Holzminden, Germany.

About the Whale Shark Mexico Tours

Click the titles below to expand each section.

Tour Frequency

Monday Tuesday Wednesday Thursday Fridays Saturday Sunday June 1st - Sep. 17th

Tour Frequency

Mon Tue Wed Thu Fri Sat Sun
June 1st - Sep. 17th
On the 30th of each month the tour does not operate.

Cancun Whale Shark Tours Itinerary

Activities included

Speedboat Ride

Whale Shark watching


Relax Time

Beach Swimming

Family Friendly

  • Our friendly and knowledgeable guides will make your Whale Shark watching and swimming experience the highlight of your holiday. We love doing this, and we can't wait to share this once-in-a-lifetime experience with you!

  • Your guide will pick you up at your hotel in either the Riviera Maya or Cancun, then we will take you to our location and pier where the boats are waiting for the adventure to begin!

  • Before we go swimming with Whale Sharks in cancun, we'll enjoy a freshly-prepared and delicious continental breakfast at the pier in Cancun. After breakfast we'll proceed to boarding the boat, and once boarded, the discovery of swimming with Whale Sharks in Mexico begins! On average, you can expect to enjoy a beautiful and scenic speedboat ride that takes about one hour to get to the area where the Whale Sharks gather.

  • Once we find the best spot to swim with Whale Sharks, we'll get in the water and snorkel and swim with these majestic creatures for up to 3 hours approx.

  • The boat will stay in the whale shark area for up to 3 hours. Our idea is that you enter the water at least 2 times, however, it all depends on the sea conditions, how many sharks there are and your own swimming skills.

  • After swimming with the Whale Sharks in their natural habitat, we will go snorkeling at another beautiful location: The coral reef in Isla Mujeres. We'll then bring you to Playa Norte – named one of the Most Beautiful Beaches in the World – which is our last stop on the Whale Shark tour in Isla Mujeres, where we'll have lunch, drinks and fun!

  • From Playa Norte we'll return back to our pier in Cancun, where your guide and driver will bring you back to your hotel. Expect to arrive back to your hotels around 15:30 (Cancun Hotels) and 16:30 (Riviera Maya Hotels).

  • We guarantee whale shark sighting. In the rare case we cannot find the whale sharks, you can reschedule, or receive a certificate to do the tour again. We are flexible so the situation can be evaluated if necessary.

Whale Shark Tour Time Table

  • 5:00 - 7:00 AM Pick up from the Hotel Lobby in air-conditioned van.
  • 7:00 - 7:20AM Arrive at our pier at the Flamingos Restaurant and light breakfast.
  • 7:40 AM Speed boat departure to Whale Shark Cancun Snorkeling area (Your Certified Bilingual guide will give a safety note prior to speedboats).
  • 9:00 AM Arrival at the spot to swim with Whale Sharks. Time spend here depends on the conditions.
  • 11:00 AM We leave the Whale Shark area on our speedboats and go Isla Mujeres Coral reef.
  • 12:30 PM Arrival and snorkeling at Isla Mujeres Coral reef.
  • 01:30 PM Lunch. (We have vegetarian and gluten-free food. It is important to request it when making the reservation).
  • 02:30 PM Departure for pier in Flamingos. (transportation ready to take you back to your accommodations).
  • 03:30 PM Arrival to hotels and accommodations in the Cancun area.
  • 4:00 to 5:00 PM Arrival to hotels and accommodations in the Playa del Carmen area.
  • 5:30 PM Arrival to hotels and accommodations in the Tulum area.

*Times can vary depending on conditions

What's Included

At Ocean Tours we take care of every detail so you can have a unique experience when we take you to swim with Whale Sharks in Mexico.

We include all that's necessary to fully enjoy your swimming with Whale Sharks Cancun experience. Below, you'll find a list of our inclusions plus some suggestions for what you may to consider bringing on the Whale Shark tour.


Whale Shark Cancun Tour includes:


Bottled Water and Soft Drinks

Breakfast and lunch (vegetarian and gluten-free food available on request.)

Certificate bilingual guide

Round trip transportation with AC

Snorkel and Safety Vest
Life jacket is mandatory to swim with the Whale Shark.

Whale Shark Warranty: In the unlikely, 1% chance we don’t see any Whale Sharks, you receive a certificate to do the tour again

What to bring:



Corfortable, fresh clothing and long-sleeved-cotton shirt

Change of clothing


Hat or cap

Sunglasses & Biodegradable sunscreen (please apply prior to tour)


Money for photos souvenirs and tips

Important: The fee of 13 dollars charged by the nature reserve is not included and the client must pay our guide in cash.

Available Extras


Pictures and HD video collection of the day available for purchase.

Whale Shark Swimmer T-shirt ($25 USD)

Guides and Boats

Professional Guides

  • Most of our guides are diving instructors or dive masters, and have all been hand-selected by Ocean tours for their passion and care for nature, awesome attitude and exceptional empathy.

  • Our first concern is to give our clients a unique experience that they can remember for years to come. At all times, our team is there for you with knowledge, motivation, attention, and trust.

  • We truly provide the Mayan Riviera's best quality in service and tours, and we always ensure the total satisfaction of our clients. We love what we do and we want to share these amazing experiences with you!

Akumal Turtles

Tamara - Dolorez

Cenote Tour Cancun


Playa del Carmen Tours

Franka - Maca

Some of our Boats / Transportation:


Whale Shark Tour Boats

Boat Ballihoo

Whale Shark Tour Boats

Boat Fantasea

Whale Shark Tour Boats

Boat Whale Shark Tour

Whale Shark Tour Boats

VIP Boat Fantasea

Whale Shark Tour Boats

Our Boats

Whale Shark Tour Boats

Our Boats

Frequently Asked Questions

  • Are whale sharks dangerous?

    There's no record of Whale Sharks or Mantas hurting any human being.

    Whale sharks are very large and congregate in the waters around Isla Mujeres and Holbox to feed on tiny fish eggs and microscopic organisms. Also whale sharks are not fast swimmers and on average cruise through the water at just 3 mph. They also actively avoid swimming into objects and other creatures.

  • Is the tour guided?

    The Whale Shark Tour in Cancun is 100% guided. We offer professional guides in multiple languages.

    Our guides will make you feel safe, secure, comfortable and most importantly they’ll ensure you have the best view of the whale sharks! Even if you’re not an experienced snorkeler, or if you’re not so comfortable swimming, the guide will ensure your Whale Sharks snorkeling in Cancun is an unforgettable experience! Our guides make sure that practically anyone can do the Cancun whale shark tour regardless of their physical ability. Even if the guide has to literally hold your hand they will get you close up with the ocean's largest fish.

  • Do Cancun whale sharks have teeth?

    Whale sharks do have teeth but they have incredibly tiny teeth evolved to aid in filter feeding, they really are gentle giants. Whale sharks have no need to bite anything, they simply filter-feed which involves a sucking process. So just to be clear whale sharks don’t eat humans, they have never harmed a human directly or indirectly.

  • Whale sharks in Isla Mujeres or whale sharks in Holbox - What’s the difference?

    This is a popular question as when you look for "Cancun whale shark tours" you may not actually know where the sharks are exactly. Every year hundreds of whale sharks arrive in the waters of Cancun in fact it’s the largest aggregation of whale sharks in the world. Sometimes we find whale sharks in Isla Mujeres and sometimes we find the whale sharks in Holbox. It all depends on where their preferred food source is drifting on any particular day. The main difference is that the waters around Isla Mujeres are warm, clear, and blue, while the waters around Holbox are green and colder. Either way you will get to swim with 18+ foot whale sharks so wherever they are, we will find them.

  • Where do I have to go?

    We will pick you up at your hotel or accommodation at the beginning of the day and drop you off at the end of the day. Round-trip transportation is included in the cost of the tour.

  • Will I get sea sick?

    Some people suffer from seasickness on boats, it's a part of life and we totally understand. That is why we do everything we can to prevent this from happening to our guests. To ensure you'll have the best Whale Shark watching & swimming experience, we offer three different prevention methods for free: Dramamine, ginger tea, and pressure point bracelets. In the unlikely case that you still get seasick on the boat, our guides are trained to make you feel as comfortable as possible.

  • How many times can I swim with whale sharks during the tour?

    Our goal is that the client ends the day completely satisfied, that's why we allow you to swim with the Whale Sharks for as long as possible.

    Our idea is that you enter the water at least 2 times, however, it all depends on the sea conditions, how many sharks there are and your own swimming skills.

    It is important to consider that we will remain in the area between 2 to 3 hours approximately.

  • Do I have to bring my own snorkeling gear?

    We have professional snorkel equipment, sanitized after each use.

  • Do I have to bring food and drinks?

    At the pier, you will have a light breakfast ready upon your arrival. During the day, there will be plenty of bottled water & soft drinks, as well as sandwiches to snack on the boats. When we’ve finished snorkeling with whale sharks, we’ll have a classic Caribbean lunch in the beautiful waters of Isla Mujeres which also includes drinks to complete your once-in-a-lifetime experience.

    We have vegetarian and gluten-free food. It is important to request it when making the reservation.

  • Can I bring my camera?

    You are welcome to bring your own camera. For the entire whale shark tour, your guide will shoot videos & pictures on a GoPro in high-definition during your Whale Shark experience. At the end of your trip, you're able to purchase a digital copy.

    Regardless of age, all people entering the Whale Shark watching area are required to pay a Natural Reserve Fee. This fee is not included in the tour price and is payable upon pick-up at your accommodation at the beginning of your tour ($13 USD/Person).

  • Are whale sharks whales, or sharks?

    Although the name is confusing, whale sharks are sharks. Whale sharks are the largest fish in the ocean and can reach up to 12 meters or perhaps even bigger.

  • Can I swim with whale sharks if I am Pregnant?

    For your safety, pregnant women will not be allowed on the whale shark tour.

  • Can children swim with whale sharks?

    Children are the most adventurous and they are welcome on the tour.

    All children above the age of 3 can swim with the Whale Sharks. Children can go swimming with a parent, guide or any adult. As well, we supply all gear suitable for children.

    Children 3-11 years old pay child price.

    Please let us know if you have additional questions relating to young children and infants.

  • Can people with disabilities swim with whale sharks?

    We know how important this experience is for you. We also understand that you may need more assistance and we are happy to assist you!

    When onboard and in the water, remember to take your time, keep calm and enjoy, we will always be assisting you.

    We’ll set you up at in the most comfortable and calm location of the speedboat.

    The boat’s edge is 2.5 feet (0.7 mts) above the surface of the water. With the help of your guide and sailor, it’s easy and safe to accompany anyone into the water.

    Lastly, we also have snorkeling masks with prescription if you wear glasses. Please let us know in your reservation if you need us to provide you with a prescription mask.

    Need more information? Please feel free to contact us through email or phone!

  • Can I swim with whale sharks if I'm staying in Cozumel?

    Our whale shark tour starts with an early pick up.

    At this moment there is no early ferry to get you on time for our shared service. You can consider a one night stay in Playa del Carmen before the tour or you can get a private tour.

  • Are whale sharks endangered?

    Whale Sharks are considered "vulnerable to extinction" and are in the Red List of Threatened Species.

    They are in danger due to threats resulting from human activities, including non-biodegradable sunscreen, plastic/waste/toxins/oil spills in the ocean, cutting the fins off sharks, being caught in fishing nets, and even for sport.

  • Whale Shark Season begins on June 1 and ends on September 17 each year. Can I do the tour at a different time of the year?

    Unfortunately it is not possible since this tour is regulated by the Mexican authorities who grant licenses for short periods starting June 1 to September 17 only for the conservation of the species.

  • About Covid:

    We continue with all COVID FREE measures, according to the authorities tell us.

    We have prescription masks (-1 to -5). It is important to request it when making the reservation.

Why do it with Us

Our first concern is the total satisfaction of our clients!

We’ve developed the most complete Whale Shark tour, covering every need of our clients.

  • We are the Tour Operator

    Every service and every part of the tour is directly operated by Ocean Tours. This is why we’re able to guarantee an excellent and high quality service. Most of the web pages you see are simply selling tours as a middle-man, providing little to no guarantee of quality, safety or assurance. Here, you buy directly from the tour operator.

  • We make it happen!

    We’ll give you all opportunities necessary to make sure you see the Whale Shark. We understand that this is not an inexpensive tour and that you even have to wake up very early to be on time, so with that in mind, we do as much as possible to make this an experience of a lifetime. Even if some days are difficult and the Whale Sharks aren’t as abundant in numbers, we’ll continue to do our best to swim enough times.

  • Top-rated Whale Shark Tour Operator

    Ocean Tours is the No. 1 Whale Shark tour operator & supplier in TripAdvisor in the entire Mayan Riviera, and we’re the only tour operator with a full 5-Star Rating and Certificate of Excellence with TripAdvisor.

  • Small Groups

    We only take small groups of clients with a maximum boat capacity of 10 people, so that we can create an environment that’s personalized & comfortable, giving you that “private tour feeling” without the “private tour price”.

  • We guarantee that you swim with the Whale Sharks!

    We provide a no-hassle 100% Guarantee to watch & swim with the Whale Sharks in Mexico. If you don’t see a single Shark on your tour, you can reschedule, or receive a certificate to do the tour again. We are flexible so the situation can be evaluated if necessary.

  • Seasickness Prevention

    We do everything possible to prevent seasickness from happening to our guests, which is why we offer three prevention methods FOR FREE, such as dramamine, ginger tea, and pressure point bracelets. Again, all prevention methods are free of any charge!

  • Prescription Snorkeling Mask

    If you wear glasses, we can provide you with a prescription snorkeling mask, at no extra cost, so you can properly see the Whale Sharks underwater. All you need to do is give us advance notice during the time of booking your tour with us!

  • Vegetarian Lunch

    Upon request, we’re able to provide vegetarian options to our guests. You’ll be simply delighted! Featuring a delicious pasta salad with olive oil, fresh tomatoes and olives, served with guacamole, tortilla chips, and fruit. Our breakfast is also vegetarian.

  • Get your Pictures with the Whale Sharks

    We make sure there’s a photographer in each boat, and you can purchase all pictures and HD videos taken with a GoPro camera during your tour. You also can take your own aquatic camera.

  • Professional Guides

    Our guides are enthusiastic, experienced, knowledgeable, safe, and most importantly, they love what they do! The whole team will make your tour an unforgettable experience.

  • We Care

    We take three crew members on each boat to ensure all your needs are taken care of and to also ensure that you swim as much as you like: captain, sailor/guide, bilingual guide/photographer.

  • 17 Years of Experience operating Whale Shark Tour

    We have over 17 years of experience in operating Whale Shark tours as Ocean Tours, starting way back in 2005. Because of this experience, we’ve developed the expertise, knowledge, and truly honed our craft of finding Whale Sharks when no one else can.

  • Best Snorkeling Gear

    We provide only the highest quality snorkeling equipment, with a water-release valve in the snorkel that makes it much easier to expel any water that may enter. It also improves breathing, allowing you to jump in right away with the Whale Sharks, without being hindered by your equipment.

  • We go the Extra Mile

    On every tour, our captain and guide are experienced in locating and spotting Turtles, Sailfish, Dolphins and Manta Rays to make your experience even more amazing!