Private Tulum Express

Tulum Express

From $472.5

"We 💜 it!"

-

Great guides, lots of information. Eduardo, Guillermo and Carlos were very nice and helpful. They knew much of the history and offered to help where they could.

Katie S

Private Tulum Express

Tulum Express

From $472.5

"We 💜 it!"

-

Great guides, lots of information. Eduardo, Guillermo and Carlos were very nice and helpful. They knew much of the history and offered to help where they could.

Katie S

Family Friendly
Family Friendly
Ruin Exploring
Ruin Exploring

About this Tour:

The Tulum Express Private tour is a unique opportunity to visit the Tulum ruins with an expert guide. During the tour, you will learn about the history and culture of this ancient Mayan city while enjoying stunning views of the Caribbean Sea. You will also have time to explore the site on your own and take unforgettable photos. Don’t miss this chance to experience a one-of-a-kind adventure in Tulum!

 

Tour Time Table

* Times can vary depending the conditions.

  • 08:00 - 10:00 AM
    - Transportation from your hotel to Tulum
  • 10:00 - 12:00 AM
    - Guided tour and free time
Cancel up to 24 hs before your tour for a full refund.

100% refund will apply in the following cases:

  • If the service is canceled by the supplier. For example in case of bad weather and rescheduling
    is not possible. Due to illness, presenting a doctor's report.
  • If the cancellation is made at least 24 hours prior to the day of the tour.
  • If a date change is requested at least 24 hours prior to the date of the tour and a new date
    cannot be agreed upon.

50% refund will apply:

  • If the cancellation is made after 5pm (local time) the day before the tour.
  • If a date change is requested after 5pm (local time) on the day before the tour, and a new date
    cannot be agreed upon.

No refunds will apply:

  • If the client does not show on the date and time of the tour.

F.A.Qs:

What exactly are cenotes, and why are they so special in the Riviera Maya?

Cenotes are natural wonders found in the Yucatan Peninsula, essentially limestone caves filled with crystal-clear water. What makes them truly remarkable is their unique geological formation and the lush environment that surrounds them. In the Riviera Maya, snorkeling inside cenotes is a highly sought-after aquatic activity due to the unparalleled experience they offer.

Are there any safety precautions to take when visiting a cenote?

When visiting a cenote, it is important to follow the safety instructions provided by your tour guide or the cenote's staff. This include wearing a life jacket if you are not a strong swimmer, using provided safety equipment such as flashlights and watershoes, and not touching or disturbing any of the natural features or wildlife in the cenote.

Which cenotes will we have the opportunity to explore on this tour?

Our exclusive cenotes, nestled in the heart of the Riviera Maya, are known as Ix Balam and Yum Balam. When we first discovered these cenotes, we were captivated by the presence of both large and small jaguar footprints in the area. This remarkable sighting inspired us to name this pristine cenote region after this magnificent jaguar family.

What is the average water temperature in the cenotes?

The average water temperature of cenotes varies depending on the location and time of year. Most of the time, the water in cenotes is typically cool and refreshing, with temperatures ranging from around 70 to 80 degrees Fahrenheit (21 to 27 degrees Celsius). In some cases, the water may be warmer or colder, depending on factors such as the depth of the cenote and the surrounding air temperature.

Do you pick me up from my Airbnb or Private residence?

Yes, we will happily schedule your pickup from your Airbnb or Private Excursion. As soon as you arrive at your destination let us know your exact location. For some locations, we have special nearby meeting points.

Can I be dropped off at another hotel or location?

Please ask our Ocean Tours Team before booking if you want to be dropped off at another location. We will try our best to accommodate your request. We cannot take luggage like suitcases and backpacks on our coach excursion. We can accommodate you on our Private Excursion.

How safe are my belongings whilst on the trip?

We take all the precautions we can to make sure your belongings are safe; our guides will recommend the places where you can leave your belongings safely. Please take in mind that we can only take small bags with personal items you need on the excursion. In our coach, we cannot take suitcases or backpacks.  If you need to move from one hotel to the other on the day of your excursion a Private Trip will be perfect for you.

I have special dietary requirements – will they be catered for?

Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information to our provider. We offer vegetarian and gluten-free options without any cost, but please let us know, as we need to know this at least 24 hours before the excursion starts.

Which language does my guide speak?

All our guides speak English and Spanish. 

We also have international staff, and we can offer our excursions on specific days with other languages like German, French, Italian Dutch, Polish, and Russian. If you want another language guide, please contact our customer service.  Spanish and English language is always available.

Can I skip the transportation and take my own car?

Although we recommend our hassle-free transportation from your hotel or Airbnb you can take your car and leave the car at a meeting point. In between the activities, we will take you with our transportation and after the excursion, we bring you back to the car. Please take note that parking fees are not included. Please contact our customer service if you want to bring your own car.

How many people can sign up for an excursion?

In our excursions, we create small groups so that you can enjoy the freedom of movement and be able to interact closely with your surroundings, as well as so that you can receive more personalized attention from our guides. This small size ensures that your group will not encroach on your personal experience. Most of our transportations fits 12 persons but some of our excursions involve boat trips, which may have specific capacity limitations.

May I tip the driver and guide? Is it obligatory?

Although not obligatory, it's standard practice in Mexico, and for many of our visitors is a form of thanks on finishing the excursion, always when the service and attention of these professionals have been as expected or has surpassed your expectations.

But we repeat, this is NOT OBLIGATORY.

Can people with disabilities participate in the excursion?

Our existing itineraries are not specifically designed for travelers with disabilities, but that doesn’t mean you will not be able to enjoy one of our small group excursions – it’s largely dependent on your specific needs and the location you wish to visit.

Some destinations are better suited for travelers with disabilities than others. Many destinations we visit lack accessible public infrastructure or facilities designed to accommodate travelers with disabilities, but we will do our best to arrange suitable alternatives where possible.  

You may also prefer to speak to our Customer Service and arrange a customized itinerary to suit your needs.

Do you offer photos from the snorkeling excursion?

Of course! On most of our tours, professional photographer will do their best to make your day with Ocean Excursions as memorable as possible. They carry top-quality (underwater) cameras and take high-resolution photos of both participants and their surroundings. You can view the pictures after your excursion and decide if you want to purchase them. The images are sold as a package, where you receive access to all the photos taken by your guide and our "Best Ocean Tours Excursions" collection folder, all of which will be made available to you via a link . The price for the photo package depends on the group size of your booking. For 2 persons the package is $66 USD and for 6 persons the package is $106 USD. Private Tours have different pricing depending on your group size  and tour. 

Can I take my (underwater) camera to the excursion?

You are free to take your own photos or video on tour with us, but we ask, while snorkeling, that your equipment is attached to your body in one way or another, for example with a wrist band. We do however not advise that you take your phone in a waterproof case, because it is generally not possible to operate it whilst doing the activities. At all archeological sites non-professional cameras are permitted at no cost. Video cameras GoPro tablets and selfie sticks have a charge which is paid directly at the box office upon entry. The use of professional photography equipment is strictly prohibited - including tripods. 

We do not take any responsibility of lost or damage photography gear that may happen on tour with us.

About Cenotes
What exactly are cenotes, and why are they so special in the Riviera Maya?

Cenotes are natural wonders found in the Yucatan Peninsula, essentially limestone caves filled with crystal-clear water. What makes them truly remarkable is their unique geological formation and the lush environment that surrounds them. In the Riviera Maya, snorkeling inside cenotes is a highly sought-after aquatic activity due to the unparalleled experience they offer.

Are there any safety precautions to take when visiting a cenote?

When visiting a cenote, it is important to follow the safety instructions provided by your tour guide or the cenote's staff. This include wearing a life jacket if you are not a strong swimmer, using provided safety equipment such as flashlights and watershoes, and not touching or disturbing any of the natural features or wildlife in the cenote.

Which cenotes will we have the opportunity to explore on this tour?

Our exclusive cenotes, nestled in the heart of the Riviera Maya, are known as Ix Balam and Yum Balam. When we first discovered these cenotes, we were captivated by the presence of both large and small jaguar footprints in the area. This remarkable sighting inspired us to name this pristine cenote region after this magnificent jaguar family.

What is the average water temperature in the cenotes?

The average water temperature of cenotes varies depending on the location and time of year. Most of the time, the water in cenotes is typically cool and refreshing, with temperatures ranging from around 70 to 80 degrees Fahrenheit (21 to 27 degrees Celsius). In some cases, the water may be warmer or colder, depending on factors such as the depth of the cenote and the surrounding air temperature.

General Tour Questions
Do you pick me up from my Airbnb or Private residence?

Yes, we will happily schedule your pickup from your Airbnb or Private Excursion. As soon as you arrive at your destination let us know your exact location. For some locations, we have special nearby meeting points.

Can I be dropped off at another hotel or location?

Please ask our Ocean Tours Team before booking if you want to be dropped off at another location. We will try our best to accommodate your request. We cannot take luggage like suitcases and backpacks on our coach excursion. We can accommodate you on our Private Excursion.

How safe are my belongings whilst on the trip?

We take all the precautions we can to make sure your belongings are safe; our guides will recommend the places where you can leave your belongings safely. Please take in mind that we can only take small bags with personal items you need on the excursion. In our coach, we cannot take suitcases or backpacks.  If you need to move from one hotel to the other on the day of your excursion a Private Trip will be perfect for you.

I have special dietary requirements – will they be catered for?

Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information to our provider. We offer vegetarian and gluten-free options without any cost, but please let us know, as we need to know this at least 24 hours before the excursion starts.

Which language does my guide speak?

All our guides speak English and Spanish. 

We also have international staff, and we can offer our excursions on specific days with other languages like German, French, Italian Dutch, Polish, and Russian. If you want another language guide, please contact our customer service.  Spanish and English language is always available.

Can I skip the transportation and take my own car?

Although we recommend our hassle-free transportation from your hotel or Airbnb you can take your car and leave the car at a meeting point. In between the activities, we will take you with our transportation and after the excursion, we bring you back to the car. Please take note that parking fees are not included. Please contact our customer service if you want to bring your own car.

How many people can sign up for an excursion?

In our excursions, we create small groups so that you can enjoy the freedom of movement and be able to interact closely with your surroundings, as well as so that you can receive more personalized attention from our guides. This small size ensures that your group will not encroach on your personal experience. Most of our transportations fits 12 persons but some of our excursions involve boat trips, which may have specific capacity limitations.

May I tip the driver and guide? Is it obligatory?

Although not obligatory, it's standard practice in Mexico, and for many of our visitors is a form of thanks on finishing the excursion, always when the service and attention of these professionals have been as expected or has surpassed your expectations.

But we repeat, this is NOT OBLIGATORY.

Can people with disabilities participate in the excursion?

Our existing itineraries are not specifically designed for travelers with disabilities, but that doesn’t mean you will not be able to enjoy one of our small group excursions – it’s largely dependent on your specific needs and the location you wish to visit.

Some destinations are better suited for travelers with disabilities than others. Many destinations we visit lack accessible public infrastructure or facilities designed to accommodate travelers with disabilities, but we will do our best to arrange suitable alternatives where possible.  

You may also prefer to speak to our Customer Service and arrange a customized itinerary to suit your needs.

Do you offer photos from the snorkeling excursion?

Of course! On most of our tours, professional photographer will do their best to make your day with Ocean Excursions as memorable as possible. They carry top-quality (underwater) cameras and take high-resolution photos of both participants and their surroundings. You can view the pictures after your excursion and decide if you want to purchase them. The images are sold as a package, where you receive access to all the photos taken by your guide and our "Best Ocean Tours Excursions" collection folder, all of which will be made available to you via a link . The price for the photo package depends on the group size of your booking. For 2 persons the package is $66 USD and for 6 persons the package is $106 USD. Private Tours have different pricing depending on your group size  and tour. 

Can I take my (underwater) camera to the excursion?

You are free to take your own photos or video on tour with us, but we ask, while snorkeling, that your equipment is attached to your body in one way or another, for example with a wrist band. We do however not advise that you take your phone in a waterproof case, because it is generally not possible to operate it whilst doing the activities. At all archeological sites non-professional cameras are permitted at no cost. Video cameras GoPro tablets and selfie sticks have a charge which is paid directly at the box office upon entry. The use of professional photography equipment is strictly prohibited - including tripods. 

We do not take any responsibility of lost or damage photography gear that may happen on tour with us.

What to Bring:

  • Non-disposable bottle or thermo

    Bring your own non-disposable bottle or thermos to comply with environmental regulations and enjoy an eco-friendly visit.

  • Extra Money for souvenirs and tips

    Credit card and cash payments

  • Hat or Cap

  • Sandals

  • Sunglasses

  • Wear lightweight, light-colored, comfortable clothing

    Comfortable, lightweight clothes, and long-sleeved-cotton shirt

  • Certified Bilingual Guide

  • Potable water

  • Round-Trip Transportation

    Round-Trip Transportation with AC

  • Snacks

Why With Us:

Our first concern is the total satisfaction of our clients!

Professional Photographers Team

Our professional photographers' team will come with you on the tour and get the best shots at these fantastic locations.

We are Dedicated

We are dedicated to make your tour a memorable one. Our customer-centric approach aims to exceed your expectations.

We are Experienced

We have over 15 years of experience in operating tours as Ocean Tours started in year 2005.

We are Professional

Our guides are enthusiastic, experienced, and knowledgeable. The whole team will make your tour unforgettable.

We are Safe

Our professional guides are certified in First-Aid. Our transportation is very safe and comfortable, and our drivers are very experienced.

We are the Tour Operator

Every service and every part of the tour is directly operated by Ocean Tours. This is why we’re able to guarantee excellent and high-quality service. Most of the web pages you see are simply selling tours as a middle-man, providing little to no guarantee of quality, safety, or assurance. Here, you buy directly from the tour operator.

We strive to be the Best

We are rated excellent on Tripadvisor, Google, and other rating platforms thanks to our commitment to excellence.

We want you to remember your tour forever!

One professional photographer per group!

Our Guides:

Arturo
Arturo
"I’ve done a few excursions and I have to say this was the best one yet! It was also by far the best guide yet! Suly was so funny, friendly, and patient with all of us. He is also very knowle...
David G
David G
"This experience was great all the way down to the driver. David G, Matias, and Tony were so friendly, experienced, and fun to be around the entire day. My husband and I had a fun and educated ...
Rachelle
Rachelle
"This tour was incredible! Rachelle was so fun and informative; we learned all about the animals we saw and had a great day. While not every tour might get the amount of animals we had, the ene...
Sara
Sara
"We had the best time swimming with whale sharks! Sarah and John Paul were incredible guides! We then snorkeled a reef and hung out on Islas de Mujeres and Had the best ceviche I’ve ever had!...
Stefan
Stefan
"Stefan was our guide for a whale shark snorkeling experience. He was amazing very fun, had great energy, and spoke great English. He went above and beyond and gave us great recommendations for...

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